DATA PROTECTION
Introduction
We ("we," "us," "our") take the privacy of users ("users" or "you") of our website and/or mobile app (the "Website" or "Mobile App") very seriously and are committed to protecting the information users provide to us in connection with their use of our Website and/or Mobile App (collectively, "Digital Assets"). We are also committed to protecting and using your data in accordance with applicable law.
This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information through your use of our digital assets (the "Services") when you access the Services through your devices.
Please read this Privacy Policy carefully and make sure you fully understand our practices with respect to your data before using our Services. If you have read this Policy, fully understand it, and do not agree with our practices, you must stop using our digital assets and services. By using our Services, you acknowledge the terms of this Privacy Policy. Your continued use of the Services constitutes your acceptance of this Privacy Policy and any changes to it.
In this privacy policy you will learn:
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How we collect data
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What data we collect
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Why we collect this data
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Who we share the data with
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Where the data is stored
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How long the data is retained
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How we protect data
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How we deal with minors
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Updates or changes to the Privacy Policy
What data do we collect?
Category: Always
Below you will find an overview of the data we may collect:
Unidentified and non-identifiable information you provide during the registration process or that is collected through your use of our services ("Non-Personal Information"). Non-Personal Information does not identify who collected it. The Non-Personal Information we collect primarily consists of technical and aggregated usage information.
Individually identifiable information, meaning anything that can be used to identify you or could reasonably be expected to identify you ("Personal Information"). The Personal Information we collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine Personal Information with Non-Personal Information, we treat it as Personal Information while it remains combined.
How do we collect data?
Category: Always
Below are the main methods we use to collect data:
We collect data when you use our services. This means that when you visit our digital assets and use services, we may collect, record, and store usage, session, and related information.
We collect data that you provide to us, for example when you contact us directly through a communication channel (e.g., an email with a comment or feedback).
We may collect information from third-party sources as described below.
We collect information that you provide to us when you sign in to our Services through a third-party service such as Facebook or Google.
Why do we collect this data?
Category: Always
We may use your information for the following purposes:
to provide and operate our services;
to develop, customize and improve our services;
to respond to your feedback, requests and requests and to offer assistance;
to analyze requirements and usage patterns;
for other internal, statistical and research purposes;
to improve our data security and fraud prevention capabilities;
to investigate violations and enforce our terms and policies and to comply with applicable law, regulations or government requests;
To send you updates, news, promotional materials, and other information related to our services. For promotional emails, you can choose whether you want to continue receiving them. If you do not want to, simply click the unsubscribe link in those emails.
Who do we share this data with?
Category: Always
We may share your information with our service providers to operate our services (e.g., storing data through third-party hosting services, providing technical support, etc.).
We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public; (iv) in the event of a change of control of us or one of our affiliates (through a merger, acquisition, or purchase of (substantially) all of our assets, or otherwise); (v) to collect, retain, and/or manage your information through authorized third parties (such as cloud service providers) as reasonably necessary for our business; (vi) to work with third parties to improve your user experience. For the avoidance of doubt, we may transfer, share, or otherwise use non-personal information to third parties at our sole discretion.
Category: User has a blog or forum
Please note that our Services enable social interactions (e.g., posting content, information, and comments publicly and chatting with other users). Please be aware that any content or data you make available in these areas can be read, collected, and used by others. We advise against posting or sharing information that you do not want to make public. If you upload content to our Digital Assets or otherwise make it available as part of your use of a Service, you do so at your own risk. We cannot control the actions of other users or members of the public who have access to your data or content. You understand and acknowledge that copies of your data may remain available in cached and archived pages even after deletion of your data or after a third party makes a copy/store of your content.
Cookies and similar technologies
When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("Tracking Technologies"). These Tracking Technologies may enable third parties to automatically collect your information to enhance your browsing experience on our digital assets, optimize their performance, provide a customized user experience, and for security and fraud prevention purposes.
To learn more, please read our Cookie Policy.
Category: The user is NOT connected to an advertising service
We will not share your email address or other personal information with any advertising companies or advertising networks without your consent.
Category: The user is connected to an advertising service, a campaign manager or Facebook Ads
We may deliver advertising through our Services and our digital assets (including websites and applications that use our Services) that may also be tailored to you, such as ads based on your recent browsing behavior across websites, devices, or browsers.
To deliver these ads to you, we may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or HTML5 local storage and/or other technologies. We may also use third parties, such as network advertisers (i.e., third parties who display ads based on your website visits), to deliver targeted ads. Third-party ad network providers, advertisers, sponsors, and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and to tailor advertising content to you. These third-party cookies and other technologies are governed by the specific privacy policy of each third party and not this one.
Where do we store the data?
Category: Always
Non-personal data
Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes explained in this Privacy Policy, we store and process any non-personal information we collect in different jurisdictions.
Category: User collects personal data
Personal data
Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and to the extent necessary for the proper provision of our Services and/or as required by law (as further explained below), in other jurisdictions.
How long will the data be retained?
Category: Always
Please note that we will retain the information we collect for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.
We may correct, supplement or delete inaccurate or incomplete data at any time at our sole discretion.
How do we protect the data?
Category: Always
The hosting service for our digital assets provides us with the online platform through which we can offer our services to you. Your data may be stored via our hosting provider's data storage, databases, and general applications. They store your data on secure servers behind a firewall and provide secure HTTPS access to most areas of their services.
Category: User accepts payments/eCom
All payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) regulations of the PCI Security Standards Council. This is a collaboration between brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card data (including physical, electronic, and procedural measures) by our store and our service providers.
Category: Always
Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of any information you upload, post or otherwise transmit to us or others.
For this reason, we ask you to use secure passwords and, if possible, not to send us or others any confidential information whose disclosure you believe could cause you significant or lasting harm. Furthermore, because email and instant messaging are not considered secure forms of communication, we ask that you do not share any confidential information through any of these communication channels.
How do we deal with minors?
Category: User does NOT collect data from minors
The Services are not intended for users under the age of legal majority. We will not knowingly collect data from children. If you are under the age of legal majority, you should not download or use the Services or provide us with any information.
We reserve the right to request proof of age at any time to verify that minors are not using our Services. If we become aware that a minor is using our Services, we may deny and block that user's access to our Services, and we may delete all data we have stored about that user. If you have reason to believe that a minor has provided information to us, please contact us as explained below.
Category: User collects data from minors
Children can use our services. However, if they wish to access certain features, they may be required to provide certain information. Some information (including information collected through cookies, web beacons, and other similar technologies) may be collected automatically. If we knowingly collect, use, or disclose information collected from a child, we will provide notice and obtain parental consent in accordance with applicable law. We do not condition a child's participation in any online activity on the child providing more contact information than is reasonably necessary to participate in that activity. We will use the information we collect only in connection with the services the child has requested.
We may also use a parent's contact information to communicate about their child's activities on the Services. Parents may review data we have collected from their child, prohibit us from collecting further data from their child, and request that we delete any data we have collected from our records.
Please contact us to access, update, or delete your child's data. To protect your child, we may ask you for proof of identity. We may deny you access to the data if we believe your identity is in question. Please note that certain data cannot be deleted due to other legal obligations.
Category: Always
We will only use your personal information for the purposes set out in the Privacy Policy and only if we are satisfied that:
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the use of your personal data is necessary to perform or enter into a contract (e.g. to provide you with the Services themselves or customer or technical support);
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the use of your personal data is necessary to comply with relevant legal or regulatory obligations, or
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the use of your personal data is necessary to support our legitimate business interests (provided that this is done at all times in a manner that is proportionate and respects your data protection rights).
As an EU resident you can:
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request confirmation as to whether or not personal data concerning you are being processed and request access to your stored personal data and certain additional information;
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request to receive personal data that you have provided to us in a structured, commonly used and machine-readable format;
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request the correction of your personal data stored by us;
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request the deletion of your personal data;
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object to the processing of your personal data by us;
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request the restriction of processing of your personal data, or
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lodge a complaint with a supervisory authority.
Category: Always
We will only use your personal data for the purposes set out in the Privacy Policy and only if we are satisfied that:
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the use of your personal data is necessary to perform or enter into a contract (e.g. to provide you with the Services themselves or customer or technical support);
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the use of your personal data is necessary to comply with relevant legal or regulatory obligations, or
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the use of your personal data is necessary to support our legitimate business interests (provided that this is done at all times in a manner that is proportionate and respects your data protection rights).
As an EU resident you can:
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request confirmation as to whether or not personal data concerning you are being processed and request access to your stored personal data and certain additional information;
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request to receive personal data that you have provided to us in a structured, commonly used and machine-readable format;
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request the correction of your personal data stored by us;
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request the deletion of your personal data;
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object to the processing of your personal data by us;
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request the restriction of processing of your personal data, or
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lodge a complaint with a supervisory authority.
Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal information we collect and how we use it, please contact us as indicated below.
In the course of providing the Services, we may transfer data across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the Services, you consent to the transfer of your data outside the EEA.
If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that an adequate or equivalent level of personal data protection exists. We will take appropriate steps to ensure that we have appropriate contractual arrangements in place with our third parties to ensure that appropriate safeguards are in place to minimize the risk of unlawful use, alteration, deletion, loss, or theft of your personal data, and that these third parties act in compliance with applicable laws at all times.
California Consumer Protection Rights
If you use the Services as a California resident, you may have the right to request access to and deletion of your information under the California Consumer Privacy Act (“CCPA”).
To exercise your right to access and delete your data, please see below for details on how to contact us.